Privacy Policy

Last updated: February 19, 2025

At Sabr India, we believe that patience and respect are the foundations of every meaningful relationship—including how we handle your data. This Privacy Policy describes how we collect, use, and protect your personal information when you visit sabrindia.com (the "Site") or make a purchase from our collections.

1. The Information We Collect

To provide a seamless experience, we collect information that helps us serve you better:

Directly from You: Contact details (Name, Email, Phone), Shipping/Billing addresses, and payment confirmations necessary to fulfill your "Woven Essentials" orders.

Automated Usage Data: Information about how you interact with our site (IP address, device type, and browsing patterns) via cookies to improve our editorial layout and performance.

From Our Partners: We receive necessary transaction data from secure service providers like Shopify and our payment processors to ensure your purchase is protected.

2. How We Use Your Data

Your information is never "sold" in the traditional sense; it is used solely to enhance your journey with Sabr:

Order Fulfillment: To process payments and arrange shipping for your linen pieces.

Concierge Communication: To provide customer support and updates regarding your account or orders.

Refining the Experience: To analyze how our "Sabr Pillars" and narratives resonate with our audience, allowing us to improve our services.

Security: To protect against fraudulent activity and ensure a safe shopping environment.

3. Sharing with Our Partners

We only disclose information to essential partners who help us operate:

Service Providers: Logistics partners for delivery and IT specialists who maintain our secure Site.

Legal Compliance: When required by Indian law to protect our rights or comply with legal proceedings.

4. Your Rights and Choices

As a patron of Sabr India, you have the right to:

Access & Correct: Request a copy of the data we hold or update inaccurate information.

Erasure: Request that we delete your personal account data, subject to legal retention requirements.

Communication Preferences: Opt-out of our "Sabr Circle" marketing emails at any time via the 'Unsubscribe' link.

5. Security and Retention

We employ industry-standard encryption to protect your data. While no system is impenetrable, we prioritize the "Heirloom Longevity" of our digital security just as we do our fabric. We retain your information only as long as necessary to provide our services and meet legal obligations.

6. Contact Us

For questions regarding your privacy or to exercise your rights, please reach out to our team:

Email: sabrindia.info@gmail.com Support: Available Monday – Friday